Help topics for getting started, and for each role: property managers, tenants, contractors, and billing. Property managers create the account and invite tenants and contractors; tenants and contractors get access by invitation rather than self-registering into someone's portfolio.
Common questions cover how Haven AI knows about your properties, how tenants and contractors get accounts, who pays the 1.5% rent payment fee, how the 2% contractor marketplace fee works, what happens when a tenant reports a maintenance problem, whether an owner can see other owners' properties, and which currency you are billed in.