With Havenward, manage properties, tenants, maintenance, payments, and contractors — all in one platform, powered by AI. Each role gets its own workspace and its own AI assistant, grounded in that person's real data: property managers see their portfolio, tenants see their lease and rent, owners see performance across the properties they own, and contractors see job leads matched to their trade and service area.
Haven AI answers questions using your own property data rather than generic advice. A manager can ask which properties need attention today; a tenant can describe a maintenance problem in plain language and have it triaged automatically; an owner can ask how the portfolio performed this month; a contractor can ask which open jobs match their specialty.
Maintenance requests flow from a tenant's plain-language description, through AI triage, to a matched contractor who quotes the work. The manager accepts a quote, the job gets done, and payment runs through the platform — with the fee shown up front before anything is accepted.
Havenward plans are priced by portfolio size, from $99 CAD/month for 1–5 units up to enterprise portfolios. Annual billing charges 11 months for 12. Fees are always itemized: rent payments carry a 1.5% Havenward payment fee shown as its own line at checkout, and the landlord still receives the full rent amount.